News:

December 14, 2007

Cox Communications extends the Cox Advantage program through the end of 2008

Cox Communications recently announced the extension of the Cox Advantage program through the end of 2008 in the Northern Virginia market. Now Cox Communications customers in Northern Virginia have even more reason to stick with the third-largest cable provider in the nation. The Cox Advantage program provides customers with over $1,000 a month in value to over one hundred different merchants throughout Northern Virginia. The program was first launched in March 2007 through a partnership with Complete Access LLC, a merchant promotions company.

When Cox Communications wanted a strong loyalty program for their customers they partnered with Complete Access. Since that time, Complete Access has helped its cable partner set up the Cox Advantage program, which rewards cable customers in good standing with a pre-loaded stored value card. The cards which are branded with Cox Communication’s logo provide it’s customers with hundreds of dollars worth of free value to a wide variety of local restaurants and retailers. Customers can present the gift cards at more than one hundred participating merchants, who will swipe the card, allowing the discount to be deducted from their total purchase. Each month the cards are then re-loaded with more stored-value, as long as the customer is in good standing. Customers can also view their account balances online, as well as a listing of the participating merchants.

The Cox Advantage program is an innovative new approach to customer retention. Complete Access continues to grow its merchant partners providing customers with a convenient way to shop at all their favorite places using just one card. The key to the success of this kind of program is the convenience. For now, consumers can start throwing out their Entertainment Books, and Starbucks cards, it appears that the Cox Advantage program is here to stay. Complete Access is pleased to be helping companies like Cox stay ahead of the curve by providing the next wave of customer retention programs.

About Complete Access:

Complete Access, LLC is a merchant promotions company, specializing in customer retention and acquisition programs. Complete Access' expertise in customer retention and acquisition programs is derived from its core competency to create a network of merchant, client and programmer offers perceived as so valuable to the consumer that it influences their behavior in a way that achieves the client's goals. Complete Access was founded in 2002 and is committed to exceeding the expectations of each of its clients through creative, technology-based programs and exceptional customer service.

Complete Access specializes in helping companies to better acquire and serve their customers. They do this through a variety of services including their customer retention programs, customer acquisition programs, customer loyalty programs, and merchant promotions programs.

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